Let's start with
a conversation.
Tell us what is bothering you. We will match you with the right clinician and send back two or three appointment options the same day.
Visit us
18 Vestry Lane,
London.
Ground floor of the old print works, two minutes from Vestry Lane station. Step-free throughout, and there is a quiet room if you would rather not wait in reception.
Questions
Things people
ask us first.
Still unsure? Send us a photo and a sentence — a clinician replies within one working day, free.
Email a clinicianDo I need a referral to be seen?
No. You can book directly. If you have a GP referral letter, bring it — it saves time on history taking but it is not required.
Is the consultation fee refunded?
The £95 consultation fee is deducted in full from your first treatment if you book within 90 days.
How much downtime should I expect?
It depends entirely on the treatment — from none for a light peel to 7–10 days for fractional CO₂. We give you an honest number before you book, not after.
Do you treat deeper skin tones?
Yes. Dr Adeyemi leads our skin-of-colour service, and our laser platforms and protocols are selected specifically for Fitzpatrick IV–VI safety.
Can I bring a photo instead of coming in?
For triage, yes. For anything involving a diagnosis, a lesion or a prescription, we need to see you in person at least once.
Will you try to sell me a package?
No. Nothing is booked on the day of a first consultation and no clinician here earns commission. You go home with a written plan and decide without anyone in the room.
What is your cancellation policy?
Forty-eight hours' notice, please. Inside that window we charge fifty per cent — waived entirely if you are unwell.
Do you take private medical insurance?
Medical dermatology is often covered; aesthetic treatment never is. Ask us for a coded quote to send to your insurer before you book.